What Tracer's public claims rest on

This is the claim ledger used by the site. Each claim names its evidence status, where it applies, what it does not establish, when it must be reviewed, and the automated gate that checks it.

Measured means shipped code recomputes the claim. Estimated means a calculation relies on stated assumptions. Withheld means Tracer deliberately does not publish a conclusion the available evidence cannot support.

The free account does not expire. You choose when to start the 45-day full-access trial, and read and export stay free after it ends.

Status: measured
Metric: Signup creates no trial grant; explicit administrator activation creates one server-timed 45-day window; authorized reads and export do not require commercial access
Denominator: Signup, administrator activation, retry, expiry and revocation paths in the entitlement state exercise
Baseline: Earlier signup automatically started the trial; signup now leaves activation available
Scope: Perpetual Community access and the separate pro_cloud hosted-persistence trial
Window: The current released entitlement contract; trial activity is starts_at <= server time < ends_at
Evidence basis: Published explicit-activation contract, checked by signup, entitlement and export regression suites; historical production activation and current local state evidence are retained separately
Owner: LumiraGroup product owner
Limitations: Does not promise roadmap capabilities, a qualified commercial feature/usage offer, billing consent or a customer guarantee. Guarantee terms and remedy remain unpublished. Historical production activation and current local state exercises are distinct evidence.
Review by / Expires: 2027-08-27
Automated gate: test/signup.spec.ts — signup leaves trial available and explicit activation is idempotent; test/entitlement.spec.ts and test/export.spec.ts preserve read/export after expiry; test/node/claim-governance.spec.ts binds both published surfaces

The free account does not expire. You choose when to start the 45-day full-access trial, and read and export stay free after it ends.

Status: measured
Metric: Signup creates no trial grant; explicit administrator activation creates one server-timed 45-day window; authorized reads and export do not require commercial access
Denominator: Signup, administrator activation, retry, expiry and revocation paths in the entitlement state exercise
Baseline: Earlier signup automatically started the trial; signup now leaves activation available
Scope: Perpetual Community access and the separate pro_cloud hosted-persistence trial
Window: The current released entitlement contract; trial activity is starts_at <= server time < ends_at
Evidence basis: Published explicit-activation contract, checked by signup, entitlement and export regression suites; historical production activation and current local state evidence are retained separately
Owner: LumiraGroup product owner
Limitations: Does not promise roadmap capabilities, a qualified commercial feature/usage offer, billing consent or a customer guarantee. Guarantee terms and remedy remain unpublished. Historical production activation and current local state exercises are distinct evidence.
Review by / Expires: 2027-08-27
Automated gate: test/signup.spec.ts — signup leaves trial available and explicit activation is idempotent; test/entitlement.spec.ts and test/export.spec.ts preserve read/export after expiry; test/node/claim-governance.spec.ts binds both published surfaces

Promotion workflow measures; production incidents and customer outcomes are not measured here.

Status: withheld
Metric: No production-incident or customer-outcome measure is collected
Denominator: Both collected and unavailable delivery views
Baseline: Retained GitHub workflow records, not incident or customer records
Scope: Tracer's own provisional delivery readout
Window: Every rendered delivery view
Evidence basis: TC-269/TC-1192 corrective publication authorized on 2026-10-10
Owner: LumiraGroup product owner
Limitations: Workflow readings cannot establish production incidents, service restoration or customer benefit
Review by / Expires: 2027-08-27
Automated gate: test/node/claim-governance.spec.ts — the same canonical boundary appears on collected and unavailable delivery views

Proposed edits pass a syntax check. Pasted tests are not run.

Status: measured
Metric: Acceptance of mechanical edits after parsing original and proposed source
Denominator: Every proposed edit returned by the public test-review route
Baseline: The original file; invalid or unsupported syntax withdraws all edits
Scope: Supported JavaScript, TypeScript and JSX grammar; parser acceptance only
Window: Every request
Evidence basis: TC-269 corrective publication authorized on 2026-10-10; TC-1205 syntax and endpoint gates
Owner: LumiraGroup product owner
Limitations: No execution of pasted tests, type checking, preservation of intent, or customer benefit is established
Review by / Expires: 2027-08-27
Automated gate: test/node/testfix-syntax.spec.ts — invalid output is withdrawn and supported output independently compiles; test/node/fix-proof.spec.ts keeps the visible result a proposal

Successful promotions

Status: measured
Metric: Successful promotion workflow runs
Denominator: All promotion runs completed within the declared window
Baseline: The retained GitHub promotion, release and CI records and first-parent merge history
Scope: Tracer's own provisional promotion workflow; source completeness is shown beside the readout
Window: The document's declared start, end and collection clock
Evidence basis: TC-269/TC-1192 corrective publication authorized on 2026-10-10; recorded fixture and rendered-route checks
Owner: LumiraGroup product owner
Limitations: A successful workflow is the instrument, not an independent census of deployments
Review by / Expires: 2027-08-27
Automated gate: test/delivery-readout.spec.ts — served readings, counts and instruments match the retained document; test/node/dora.spec.ts pins calculations to recorded inputs

Merge to promotion

Status: measured
Metric: Median and p90 hours from merge to first promotion after its release
Denominator: Feat/fix merges inside the window; n names those with a matched promotion
Baseline: The retained GitHub promotion, release and CI records and first-parent merge history
Scope: Tracer's own provisional promotion workflow; source completeness is shown beside the readout
Window: The document's declared start, end and collection clock
Evidence basis: TC-269/TC-1192 corrective publication authorized on 2026-10-10; recorded fixture and rendered-route checks
Owner: LumiraGroup product owner
Limitations: Starts at merge, not the original commit; matching uses release and promotion timestamps
Review by / Expires: 2027-08-27
Automated gate: test/delivery-readout.spec.ts — served readings, counts and instruments match the retained document; test/node/dora.spec.ts pins calculations to recorded inputs

Estimated failed promotion attempts

Status: estimated
Metric: Estimated failed attempts over promotion attempts
Denominator: Attempts of successful or failed runs completed within the window
Baseline: The retained GitHub promotion, release and CI records and first-parent merge history
Scope: Tracer's own provisional promotion workflow; source completeness is shown beside the readout
Window: The document's declared start, end and collection clock
Evidence basis: TC-269/TC-1192 corrective publication authorized on 2026-10-10; recorded fixture and rendered-route checks
Owner: LumiraGroup product owner
Limitations: Earlier rerun attempts are assumed failed; their outcomes were not collected. This is not a production incident rate
Review by / Expires: 2027-08-27
Automated gate: test/delivery-readout.spec.ts — served readings, counts and instruments match the retained document; test/node/dora.spec.ts pins calculations to recorded inputs

Run start to success

Status: measured
Metric: Median hours from a failed run start to subsequent success, or any rerun's first start to final success
Denominator: n matched runs; runs without a later success are named separately
Baseline: The retained GitHub promotion, release and CI records and first-parent merge history
Scope: Tracer's own provisional promotion workflow; source completeness is shown beside the readout
Window: The document's declared start, end and collection clock
Evidence basis: TC-269/TC-1192 corrective publication authorized on 2026-10-10; recorded fixture and rendered-route checks
Owner: LumiraGroup product owner
Limitations: Includes reruns even when earlier attempts succeeded; does not observe incident onset or service restoration
Review by / Expires: 2027-08-27
Automated gate: test/delivery-readout.spec.ts — served readings, counts and instruments match the retained document; test/node/dora.spec.ts pins calculations to recorded inputs

Main build failures

Status: measured
Metric: Failed main-branch push CI runs
Denominator: All main-branch push CI runs in the window
Baseline: The retained GitHub promotion, release and CI records and first-parent merge history
Scope: Tracer's own provisional promotion workflow; source completeness is shown beside the readout
Window: The document's declared start, end and collection clock
Evidence basis: TC-269/TC-1192 corrective publication authorized on 2026-10-10; recorded fixture and rendered-route checks
Owner: LumiraGroup product owner
Limitations: A build failure is not a production incident or escaped defect
Review by / Expires: 2027-08-27
Automated gate: test/delivery-readout.spec.ts — served readings, counts and instruments match the retained document; test/node/dora.spec.ts pins calculations to recorded inputs

No account · no sign-in · nothing stored

Status: measured
Metric: Credentials or contact details collected before a visitor reaches a result
Denominator: Every visitor arriving at the landing page
Baseline: A product page that gates the demonstration behind a form
Scope: The landing page and the scan of a Jira export its primary call to action reaches
Window: Every request
Evidence basis: Approved against the positioning gate, which fails on any form or input element, and the scan retention claim on /scan/
Owner: LumiraGroup product owner
Limitations: Describes the landing page and the scan; the guided demo and the sample evidence pack open with a free account (TC-957), and a paid engagement has its own onboarding
Review by / Expires: 2027-08-27
Automated gate: test/node/positioning.spec.ts — the landing page collects nothing anywhere on the page

never states more confidence than the evidence supports

Status: measured
Metric: Refusal behavior when a status computation lacks a required field
Denominator: Every status request over a dataset with a missing required field
Baseline: A system that emits a status regardless of missing fields
Scope: The status computation and the linter; not the ROI model, which is labeled estimated
Window: Every request
Evidence basis: Approved against the refusal gate, which fails if a status is computed over missing fields
Owner: LumiraGroup product owner
Limitations: Bounds confidence in computed status; it is not a claim about the customer's own reporting
Review by / Expires: 2027-08-27
Automated gate: test/node/refusal.spec.ts — the status refuses rather than computes when a required field is absent

gaps an auditor would find

Status: measured
Metric: Findings the linter returns for the shipped demo export
Denominator: All records in the demo export the connector maps
Baseline: The finding list the same three gates return at render time
Scope: One synthetic export; no customer data
Window: Per request
Evidence basis: Approved against the recomputed finding count rendered into the same sentence
Owner: LumiraGroup product owner
Limitations: An auditor's own finding list may differ; this is what Tracer's rules return
Review by / Expires: 2027-08-27
Automated gate: test/node/demo.spec.ts — the headline gap count equals the recomputed finding count

Not computable

Status: measured
Metric: Computability of a status over the demo export
Denominator: The fields a status computation requires
Baseline: A status figure produced despite absent fields
Scope: The shipped demo export only
Window: Per request
Evidence basis: Approved against the status result rendered on the page, not against fixed copy
Owner: LumiraGroup product owner
Limitations: Names which fields blocked this computation, not the quality of the underlying delivery
Review by / Expires: 2027-08-27
Automated gate: test/node/demo.spec.ts — the status-refusal claim is true, the export really is not computable

Your export is not stored.

Status: measured
Metric: Persistence of pasted export content after a scan
Denominator: Every scan request the public endpoint accepts
Baseline: A scanner that retains uploads for later analysis
Scope: Export content only; the route, response code, and duration are recorded as analytics
Window: Every request
Evidence basis: Approved against the public translation handler's no-store behavior; the D1-writing assessment route is separate and authenticated, and boundary tests keep record content out of logs and analytics
Owner: LumiraGroup product owner
Limitations: Not a claim about the visitor's own network or browser history
Review by / Expires: 2027-08-27
Automated gate: test/store.spec.ts — a complete public translation leaves D1 assessments and findings unchanged; test/node/data-boundary.spec.ts keeps record content out of logs and analytics

No AI model reads your data

Status: measured
Metric: Model invocations on pasted export content
Denominator: Every scan request
Baseline: A scanner that routes content to a language model
Scope: The scan path; the checks are deterministic heuristics over the text
Window: Every request
Evidence basis: Approved against the shipped gates, which call no model
Owner: LumiraGroup product owner
Limitations: Applies to Tracer's processing, not to anything the visitor does with the output
Review by / Expires: 2027-08-27
Automated gate: test/node/data-boundary.spec.ts — the disclosure names model use before the visitor can paste

Estimated annual evidence-preparation time and cost avoided

Status: estimated
Metric: Evidence-preparation hours and currency avoided in a year
Denominator: Hours the reader states their team spends assembling review evidence
Baseline: The reader's current assembly effort, as the reader states it
Scope: Evidence preparation only; no other work is modeled
Window: One year, at the review cadence the reader supplies
Evidence basis: Approved as a modeled scenario over reader-supplied inputs; Tracer supplies no input value
Owner: LumiraGroup product owner
Limitations: Modeled forward from assumptions Tracer has not measured; not a measurement and not a guarantee
Review by / Expires: 2027-08-27
Automated gate: test/node/roi.spec.ts — every input renders blank and the output is labeled a modeled scenario

not_connected

Status: withheld
Metric: Confidence attached to the modeled result
Denominator: Outcome observations that would support a confidence band — currently none
Baseline: A model that publishes a confidence percentage without outcome data behind it
Scope: The ROI model only; computed metrics state their own status
Window: Until outcome data exists to derive a band from
Evidence basis: Approved as an explicit absence, matching how an unsourced metric is reported
Owner: LumiraGroup product owner
Limitations: The spread between the reader's three scenarios is the only uncertainty shown
Review by / Expires: 2027-08-27
Automated gate: test/node/roi.spec.ts — confidence is reported not_connected rather than invented

Avoided defects are not monetized here, by design.

Status: withheld
Metric: Currency value attributed to defects not found
Denominator: Not applicable — the arithmetic is absent from the page
Baseline: A business case that prices defects the customer never experienced
Scope: The whole ROI page; there is no toggle that enables it
Window: Permanent, until direct evidence of a customer defect outcome exists
Evidence basis: Approved as a deliberate omission under the outcome-claim policy
Owner: LumiraGroup product owner
Limitations: Tracer names traceability gaps; it does not claim what closing them causes downstream
Review by / Expires: 2027-08-27
Automated gate: test/node/roi.spec.ts — no monetized-defect arithmetic appears on the page

Read the methodology for the path from source record to conclusion.

A LumiraGroup product.